Common Questions Asked about Loans Transferred to Flagstar

Fraud Alert

It has come to our attention that certain individuals have been contacting borrowers in a fraudulent attempt to collect supposedly delinquent mortgage payments.  The caller(s) have used the incentive of the borrower being able to avoid foreclosure if they immediately make a payment over the phone.  This is an attempt to fraudulently obtain the borrowers credit or debit card number and to use that number to make unauthorized charges.  We were made aware that the individual contacting the borrower may appear to be calling from a toll-free number with a caller ID of “JBN”.   If you receive such a call it is not from James B. Nutter & Company and you should not provide any information to the caller.  If you receive a call as described, please contact James B. Nutter & Company’s Compliance Department at (800) 943-7334, ext 1883 to report the incident.  In addition, you may wish to report the event to the FBI tips line 1-800-CALLFBI (225-5324) or online at: https://www.fbi.gov/tips.  Reports can be made anonymously.  If you have, and are willing to provide additional details about what occurred, the FBI’s electronic reporting form can be found at: https://tips.fbi.gov